Sunday, August 25, 2019
Organizational Communication Essay Example | Topics and Well Written Essays - 750 words
Organizational Communication - Essay Example This paper therefore analyzes the findings from the paper on the tools of communication adopted by TWA to dominate the Ozark employees. The findings of the study revealed that communication processes can be effectively employed in understanding how power is created, enacted as well as maintained. It is the assertion of the study that power does not just exist but it is deliberately created, enacted and maintained through communicative efforts and behaviors by members of an organization. Though power is to a higher side determined by resource endowment by a firm, the process of communication only makes the actualization of real power from the resources. Communication in the form of domination of power comes in as the parties involved interact. Therefore, communication as a tool can be exploited for the betterment of an organization through creation of favorable working/relational environment or adversely through creating unfavorable environment. The TWA company employed dividing pract ices towards the Ozark employees in order to establish power-as-domination especially by communication as a tool for the power imbalance. The domination of power was felt from the TWA towards the Ozark and the various modes of communications were employed as the means of realizing the vice. Communication was employed in creation of power-as-domination in its complex status. The complexity of power-as-domination as created through communication meant that understanding the mergers would entail multiple perspectives of concepts. In the case under analysis, communication was employed to create power structures besides enactment as well as maintenance of power-as-domination. Power structures imply that there was disparity in the levels of association and interaction by the members of the organization. Some people enjoyed power benefits while others participated at a relatively low level. Those in higher power structures exercised authority to those operating at lower structures of power as illustrated by communication. However, concerning the TWA, power-as-domination was not invented in the process of acquiring the Ozark but rather had been previously designed by the members. The power structures created by the use of communication as a tool by the TWA enabled it to level coercion and threats towards the Ozark employees. In order to enforce compliance from the pilots of the Ozark, size disparities as well as threats were employed by the TWA. In the process, fences, branding, resistance as well as symbolic divisions were employed for the maintenance of the power structures created through communication. Surprisingly, the Ozark employees had a unique identity feature, which equally served as communication to identify them easily distinctively from the TWA employees. They used tattoos, green stitching, labels on clothing as well as Ozark pins, which in essence made the work of TWA in establishing, enacting and maintaining power towards them quite easy. In general, th e study affirmed that power-as-domination as a tool employed through communication served to create divisions among the employees. The employees from the Ozark organization received an unfair treatment from the TWA managers as they exercised the power created through communication. TWA managed to convince the Ozark into the merger deal through communication where such coercion and brutality was involved. In the like manner,
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