Monday, July 29, 2019
Implementing Quality Management System in Emmar As a UAE Based Company Term Paper
Implementing Quality Management System in Emmar As a UAE Based Company - Term Paper Example The paper will also cover the benefits and problems of six sigma strategy in the business organization. Furthermore, the paper will also relate each of these topics with Emaar which is a UAE based company. The company in order to maintain their quality standards has to take various steps of quality management in its operations.Quality management framework is basically a wide concept of management which comprises of structure of an organization, methods, processes, resources that are needed to provide quality management in an organization. It encompasses all processes in an operational life cycle of a service in an organization. These processes affect the quality from identification of the needs of clients to final satisfaction of their requirements. By this framework, quality services are rendered to clients and stakeholders (Haule, 2007). It is considered as a strategic activity undertaken by a business organization in the competitive global market. In various types of organizations, Total Quality Management (TQM) has turned out to be a paradigm of management. TQM has facilitated organizations to make significant development and achievement in their businesses. There is a great difference between the success variable of TQM related to manufacturing and service companies (University of Nebraska Lincoln, n.d.). Quality management plays a significant role in modern business organizations. TQM is a technique to maintain consistency in production process in organizations so as to uphold reliability, efficiency along with quality. The success and achievement of an organization is based upon the loyalty of customers and through this technique, an organization can achieve satisfaction of the customers. ... Quality management plays a significant role in modern business organizations. TQM is a technique to maintain consistency in production process in organizations so as to uphold reliability, efficiency along with quality. The success and achievement of an organization is based upon the loyalty of customers and through this technique, an organization can achieve satisfaction of the customers. The value of TQM is a management based approach which is characterized by three aspects: principles, practices and techniques. These three principles are focused upon continuous improvement, customer orientation along with teamwork (Hoag & Et. Al., 2010). In 1999, Dow & Et. Al. developed the model of TQM in order to examine the effect of TQM practices on the performance of a firm and its effect on the quality of an organization. There are nine dimensions of quality practices in a firm which include commitment of workforce, joint vision, customer orientation, team building, personal training, mutual relation of supplier, high-tech manufacturing methods and use of bench-marking along with principles of just-in-time (Hoag & Et. Al., 2010). The quality management system encourages an organization to examine the requirements of customers. It also assists to define the processes that add towards the attainment of product which is suitable to the customers and maintains these processes under control. The quality management also caters the framework for incessant improvement of increasing the probability of customer satisfaction as well as the satisfaction of interested parties. Due to these facts of quality management, customers along with organizations become satisfied with the products and processes (International Standard, 2000). Emaar was established in 1997, as
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